Luggage storageBanqueting House

4.94from 1.5m+ worldwide ratings

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  Sharon10 days ago in Banqueting House

  If placed correctly, a number is given to identify your suitcase.

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  Angelique7 days ago in Banqueting House

  Initially I was asked to leave my items near an open door where anyone could have casually walked in and taken them. When I raised my concerns I was told there are lots of staff in the shop, it will be ok. Upon my return I realised that they move stashed items to a stockroom of sorts, in the back of the shop, which is much more secure. I felt unease for most of the day though, thinking that my items may not be there when I got back.

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  Gavin14 days ago in Banqueting House

  The team at the Premier Inn were amazing! They knew (and were experienced with) people falling foul of nearby theatres bag policies. They had me in and out in less than two minutes so I could make the curtain. Would highly recommend!

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  Ryan14 days ago in Banqueting House

  Very kind and courteous. Generous to allow us to use their own facilities despite not being guests at the hotel.

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  Tamara21 days ago in Banqueting House

  Great shop, easy to leave your luggage and staff were friendly. Quick drop off and pick up, highly recommend. 

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  Aaron22 days ago in Banqueting House

  I didn’t know this was a service that was offered so was quite hesitant, however couldn’t fault this at all. No issues upon collection too. No hassle, and probably spent under 5 minutes total both dropping off and collecting our bags.

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  Patrick1 month ago in Banqueting House

  It must be one of the absolutely best customer service experiences I have ever experienced; the two young ladies at the concierge desk were extremely friendly, polite, helpful and welcoming, very very patient with me even though I had no idea how to use the Google App to register and pay for what I was stashing etc! When I asked if I could use the Gents, I was even taken to where the facility was, when I finished and was going to go, the young lady (probably at about 10:50 pm) was still smiling warmly; making me feel comfortable; making me feel I was a very welcomed customer, even though I had only been stashing something there for a few hours. The charge for such a professional service also couldn't be more reasonable, the whole experience was absolutely FIRST CLASS!! I have already told some of my friends about this, they were very impressed; and they said they definitely would use the Premier Inn there if they happen to be in central London! I only hope this fantastic service will go on and such high level of professionalism will always be the Premier Way!!

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  Andrew1 month ago in Banqueting House

  So quick and easy to get the luggage checked in and to retrieve en-route to train station (direct line to Kings Cross less than 10 minutes walk away). Staff were super friendly and efficient!

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  Nicky1 month ago in Banqueting House

  Chose a Premier Inn which was perfect for us knowing luggage was locked away and we could relax and enjoy our day. Staff friendly and helpful. Ideal 

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  Tim1 month ago in Banqueting House

  Shopkeeper knew exactly what to do when I arrived at the store. They explained how the security system worked, promptly took our bags, and equally, collection just as straightforward and professional.