We don’t charge by size, just by numbers of bags - one price fits all! Get in touch if you have any specific requirements, we’ll do our best to accommodate them.

We know plans change so any booking can be cancelled up until the drop off window begins. To cancel your booking please log into your account, and under ‘My Bookings’ find the booking you’d like cancelled and refunded. We cannot refund bookings after the drop off time has elapsed unless in special circumstances, e.g. a delayed flight, or if you made a booking in error and have placed a new booking. In this case, please email info@stasher.com with documentation (e.g. screenshot of flight delay or new booking ID) and we will see what we can do.

Certainly! We can’t do this for you as we do not store card details, so place place another booking for the extra days/ bags and email us at info@stasher.com with your original and new booking IDs. We will then update the host of the extension / addition!

It's always good to book in advance, but many people book the day before or on the same day. Most of our places have lots of space for bags so you can book last minute on our website or mobile app! 

Yes! Find us on the App Store and Google Play. Feel free to give us 5 stars!

Referring your guests to Stasher is as easy as including a link to our website in your guest communications. When you send check-in / check-out information, simply add: 

If you need to store your bags before or after your stay, Stasher have locations across the city. It costs £6 per bag including insurance. Bookings must be made online here.

Yes, sign up here to our affiliate programme to earn commission on every booking that your guests make. 

When you sign up, you will receive a unique tracking URL to include in your guest communications. This has a 30 day cookie window, so even if your guests don’t book immediately, we can still attribute the booking to you and pay you commission. 

Of course! Send your guests the code HOST for 10% off their booking when applied at checkout. Please email periklis@stasher.com for a unique code.

2. Go to 'Assets' > Click on 'Advanced' > Click on 'Edit'

3. A new field will open - here you can input your new referral code e.g. 'apartment123'.

Over at Stasher we know that luggage storage isn’t always planned in advance. This is why we have created some postcards with all the information about booking with Stasher that you can display in your properties. Stick one on the fridge, slip one into your welcome pack, or pin it by the door, and your guests will be sure to remember Stasher when they’re leaving the apartment and looking for somewhere to store their bags. Goodbye last minute late check-outs from guests!

If you would like to receive some postcards for your properties, just email periklis@stasher.com letting us know how many and the address that you would like them sent to. 

We can also send you these in a printable format if you prefer.  

On our website www.stasher.com guests can search ‘Near me now’ to see the locations closest to them. 

Not at all, Stasher takes care of all the payment, insurance, and customer service. If any of your clients have any questions concerning Stasher, we have 24/7 award-winning customer service available in multiple languages. Let Stasher take care of the bags, and everything else! 

If you haven’t seen much activity on your account recently, make sure that the info about Stasher in your guest comms is hyperlinked correctly to your unique tracking URL. This allows our system to attribute the booking to you. 

You may also want to place information about luggage storage higher in your comms to make sure guests see it.

We can send you some Stasher postcards to display in your properties to remind your guests about luggage storage. Let us know if you would like us to send you some! 

Absolutely! Stasher partners with venues across the UK to offer storage solutions. With Stasher, queues and congestion around the cloakroom are reduced by encouraging visitors to store their bags before they come to the venue. Working with Stasher is as simple as including us in your FAQs and including a link in your pre-event messaging. If you would like an exclusive discount for your visitors, get in touch with periklis@stasher.com 

Stasher works with urban festivals and parades like Notting Hill Carnival, Pride, All Points East, and Edinburgh Fringe festival to offer practical storage solutions. Many festivals don’t allow bags on site or don’t have storage facilities. Including Stasher on your FAQs and pre-event communication gives visitors the opportunity to book their bag storage before they arrive at the festival site. 

To be a Host you will need to run a business that has secure storage space for at least 5 bags (a back room/basement with a lock) and have regular opening hours.

At Stasher we aim to connect local shops and hotels that have unused secure space (such as a back room or basement) with tourists who need somewhere to store their bags - Stasher is a great way to monetise this spare space! As well as this, some Hosts have said that up to 50% of Stasher customers go on to buy something from their StashPoint when they drop off their luggage.

Nope, it doesn’t cost anything to be a Stasher Host!

You make money on every bag you store, right from the first bag, and there are no set up fees. Many of our hosts make around £200 a month, and those in prime locations can make up to £3500 a month. As Stasher grows, these figures will only rise. The most successful hosts have late hours and/ or are close to transport hubs or tourist attractions.

So you want to run a StashPoint, earn extra revenue, and be part of a growing community of over 1000 Stasher Hosts worldwide? We'd love to have you! To sign up, visit our Become a Host page (stasher.com/becomeahost) and fill in the online form.

Security is our top priority at Stasher; it’s equally important for us, for customers, and for hosts to have confidence in our business and running smooth operations. So StashPoints will only be approved and featured on our website once they have passed our checks. These checks include: having a secure storage space (either a basement, backroom or garage) that is only available to StashPoint staff; the space is lockable and there is always a member of staff available to monitor access to it; the Stasher team must be satisfied that you are able to competently run the bag drop and collection process. We are looking for friendly staff who will give customers confidence in using Stasher and encourage them to return. We periodically run inspections of our StashPoints to ensure operations are up to standards. We respond quickly to any feedback less than 5-star. Hosts found to be negligent and not up to our standard will be given one final warning, before being dropped from our network.

Thank you for signing up! We're always so happy to hear that our Host network is growing. Once you have filled in the Become a Host form you will receive an email with another form to fill in, this form will ask for your payment details and act as a contract once you are accepted onto our platform. Once you have filled this in, a member of the team will review your application and be in touch to discuss the next steps! 

If it has been over 10 days and you still haven't heard from us, you can get in touch by sending an email to hosts@stasher.com and we can check on the progress of your application for you.

How much?

Great value.

Stash for the whole day

Frequently Asked Questions

Is there a size limit on what I can store?

Can I get a refund?

Can I extend my booking / add more bags?

Do I need to book in advance?

Is there a Stasher app?

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