All bookings must be made online. Payments cannot be made in store.
We may collect the following information:
Name and job title
Contact information including email address
Demographic information such as postcode, preferences and interests
Website usage data
Other information relevant to customer surveys and/or offers
Collecting this data helps us understand your needs and enables us to deliver improved products and services. Specifically, we may use data for:
Internal record keeping.
Improving our products and services.
Contacting you in response to a specific enquiry.
Customising the website for you.
Sending you promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.
Contacting you for market research purposes. We may contact you by email, phone, fax or mail.
We will always hold your information securely. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998
Analyse our web traffic using an analytics package. This helps us improve our website and tailor it to customer needs.
Identify whether you are signed in to our website.
Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or the law requires us to.Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at [email protected]. We will promptly correct any information found to be incorrect.