4.94from 1.5m+ worldwide ratings
Great, safe location that's only a couple minutes walk to the Dean Street entrance of Tottenham Court Road tube station. The employee was very friendly and timely, as I did not have to wait long at all for pickup or dropoff. Highly recommend.
Initially I was asked to leave my items near an open door where anyone could have casually walked in and taken them. When I raised my concerns I was told there are lots of staff in the shop, it will be ok. Upon my return I realised that they move stashed items to a stockroom of sorts, in the back of the shop, which is much more secure. I felt unease for most of the day though, thinking that my items may not be there when I got back.
The team at the Premier Inn were amazing! They knew (and were experienced with) people falling foul of nearby theatres bag policies. They had me in and out in less than two minutes so I could make the curtain. Would highly recommend!
Very kind and courteous. Generous to allow us to use their own facilities despite not being guests at the hotel.
Premier Inn but down a small back street I possibly wouldn't venture down alone at night. However handy location for west end and friendly and easy drop off and collection.
Great shop, easy to leave your luggage and staff were friendly. Quick drop off and pick up, highly recommend.
I didn’t know this was a service that was offered so was quite hesitant, however couldn’t fault this at all. No issues upon collection too. No hassle, and probably spent under 5 minutes total both dropping off and collecting our bags.
The place was amazing. The owner treated us really well and was very friendly. I would definitely come back.
very quick drop off point, no one was there when we came back for pickup before the musical we were going to see so we left and came back again a couple of hours later and it was all good and we got our backs in a couple of minutes
Excellent point! Very helpful staff, friendly and welcoming. In addition to being secure (its in a hotel); reliable and flexible (long opening hours); the extra bonus is how lovely the staff is. Also helped us with directions and local tips.
