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FAQs
Do the onsite luggage lockers at Hampton Court Palace accept card payments?
No, the onsite lockers at Hampton Court Palace do not accept card payments. You will need a £1.00 coin to operate the self-service left-luggage facilities. This coin acts as a refundable deposit for storing small hand baggage and rucksacks.
Where can I store my bags for an evening concert at Hampton Court Palace?
You can use a nearby local shop located under 500 m from the venue to store your bags for an evening concert. The onsite luggage lockers at Hampton Court Palace are only accessible during general opening hours from 10:00 AM to 5:30 PM. Since bags of any kind are not allowed inside the main concert auditorium, booking a spot online ensures your belongings are secure.
What should I do if my suitcase is too large for the Hampton Court Palace lockers?
If your suitcase is too large for the onsite lockers, you can book a storage spot nearby with Stasher. Hampton Court Palace does not accept large suitcases for storage due to limited space. However, Stasher has no bag size or weight limits, and your bag is kept safely out of sight.
How many hours should I book my luggage storage for a visit to Hampton Court Palace?
You should book your luggage storage for at least three hours to accommodate your visit. Historic Royal Palaces recommends setting aside a minimum of three hours to fully experience the palace, maze, and gardens at Hampton Court Palace. Reserving your spot for slightly longer ensures plenty of time for dropping off and collecting your bags.
Is my luggage insured if I use a Stasher location near Hampton Court Palace?
Yes, your luggage is insured when you make a reservation near the venue. Every Stasher booking near Hampton Court Palace is covered by the Stasher Guarantee up to £10,000 per booking. This coverage protects your items throughout the duration of your reservation.
Can I cancel my luggage storage booking if my trip to Hampton Court Palace changes?
Yes, you can easily cancel your luggage storage booking if your trip to Hampton Court Palace changes. Before drop-off, a cancelled booking can receive a 50% refund or a 100% coupon to use for a future reservation.
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Luggage storage near Hampton Court Palace
The nearest Stasher point is about a 6-minute walk from the Hampton Court Palace entrance. A local shop is under 500 m away. You book a spot near Hampton Court Palace online with a trusted local shop, hotel, or self-service smart locker. Your luggage is kept safely out of sight until you collect it.
| Other Platforms | Station/Airport Facilities | ||
|---|---|---|---|
| Price | £1.49 | Varies, usually slightly more | Varies, up to 2x more |
| Refund policy | |||
| Guarantee | £10,000 | Similar (terms vary) | |
| Trustpilot Score | 4.8 / 5 | Between 2.5 and 4.4 / 5 | 2.7/5 |
| Number of locations | 10594 | Varies | Only at stations/airports |
Hampton Court Palace bag policy and onsite lockers
Visitors are prohibited from bringing large luggage, suitcases or rolling bags inside Hampton Court Palace. Due to limited space, the venue does not accept large suitcases for storage anywhere on site. The palace provides self-service left-luggage lockers only for small hand baggage and rucksacks. These are located in the Buggy Store off Clock Court. You will need a £1.00 coin deposit to use them. The lockers are accessible daily during opening hours from 10:00 AM to 5:30 PM.
Security checks are mandatory at the entrance. Admission to Hampton Court Palace is granted on the condition that visitors agree to a bag or security search. There is no clear-bag rule in place for general entry or events, but staff will inspect all items. In contrast to the strict onsite ban on large bags, Stasher has no bag size or weight limits.
Arriving by train or bus: Directions to the entrance
Trains from London Waterloo take 35 minutes to reach Hampton Court Station. The platforms are a 4 to 5-minute walk from the palace entrance. Bus routes provide an even closer approach. Hampton Court Palace Stop F is located less than a 1-minute walk from the pedestrian gates.
Planning your visit: Opening times and duration
Historic Royal Palaces recommends setting aside at least three hours to fully experience the palace, maze, and gardens. Adding a buffer to this window provides a practical timeframe for your luggage storage in Hampton Court Palace. Entry requires a pre-booked, timed ticket for a specific arrival slot. During the summer season, the site opens daily from 10:00 to 17:30. Last entry is permitted at 16:30. The estate closes annually to all visitors on December 24, 25, and 26.
Storage for Hampton Court Palace festivals
During the Hampton Court Palace Festival, security enforces a strict entry rule for the main concert auditorium. Visitors cannot bring in hampers, large items, or bags of any kind. Finding somewhere to store your bags off-site is essential before joining the crowd for a performance.
The palace grounds host other major multi-day events throughout the late summer. The Hampton Court Palace Food Festival is scheduled to run from August 29 to August 31, 2026. Shortly after, the Concours of Elegance automotive festival takes place from September 4 to September 6, 2026. Leaving bulky items behind ensures smooth entry to these busy public programmes.
How to store luggage in Hampton Court Palace
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