4.94from 1.5m+ worldwide ratings
Great, safe location that's only a couple minutes walk to the Dean Street entrance of Tottenham Court Road tube station. The employee was very friendly and timely, as I did not have to wait long at all for pickup or dropoff. Highly recommend.
Initially I was asked to leave my items near an open door where anyone could have casually walked in and taken them. When I raised my concerns I was told there are lots of staff in the shop, it will be ok. Upon my return I realised that they move stashed items to a stockroom of sorts, in the back of the shop, which is much more secure. I felt unease for most of the day though, thinking that my items may not be there when I got back.
The team at the Premier Inn were amazing! They knew (and were experienced with) people falling foul of nearby theatres bag policies. They had me in and out in less than two minutes so I could make the curtain. Would highly recommend!
Premier Inn but down a small back street I possibly wouldn't venture down alone at night. However handy location for west end and friendly and easy drop off and collection.
Great shop, easy to leave your luggage and staff were friendly. Quick drop off and pick up, highly recommend.
I didn’t know this was a service that was offered so was quite hesitant, however couldn’t fault this at all. No issues upon collection too. No hassle, and probably spent under 5 minutes total both dropping off and collecting our bags.
Worked very well for us. We left a total of 8 bags (4 checked cases and 4 carry on bags) for our family of 4 (2 adults 2 teens). We had just checked out of our nearby Airbnb apt and needed a place to store our bags for the day while we spent one last day in London. When we dropped them off in the morning we were asked to take one photo of all the bags together and we then showed the same photo at pickup. A different person was there when we picked them up at 7pm later that day but we showed the photo and he brought the bags from a room in the back. Overall very seamless and safe- we had to leave some valuable items in the cases as we were spending the day in London before heading to Heathrow in the evening. This included iPad, computer, kindle, etc. and my son even left some cash in his backpack (even though I had told him not to!). Everything was there. I would recommend this location - seamless, safe and trustworthy and would use them again if I had to.
The place was amazing. The owner treated us really well and was very friendly. I would definitely come back.
very quick drop off point, no one was there when we came back for pickup before the musical we were going to see so we left and came back again a couple of hours later and it was all good and we got our backs in a couple of minutes
Excellent point! Very helpful staff, friendly and welcoming. In addition to being secure (its in a hotel); reliable and flexible (long opening hours); the extra bonus is how lovely the staff is. Also helped us with directions and local tips.
