Luggage storagePrince of Wales Theatre

4.94from 1.4m+ worldwide ratings

• T

  Tom1 day ago in Prince of Wales Theatre

  Worked very well for us. We left a total of 8 bags (4 checked cases and 4 carry-on bags) for our family of 4 (2 adults, 2 teens). We had just checked out of our nearby Airbnb apt and needed a place to store our bags for the day while we spent one last day in London. When we dropped them off in the morning we were asked to take one photo of all the bags together and we then showed the same photo at pickup. A different person was there when we picked them up at 7pm later that day but we showed the photo and he brought the bags from a room in the back. Overall very seamless and safe — we had to leave some valuable items in the cases as we were spending the day in London before heading to Heathrow in the evening. This included iPad, computer, Kindle, etc., and my son even left some cash in his backpack (even though I had told him not to!). Everything was there. I would recommend this location — seamless, safe and trustworthy and would use them again if I had to.

• J

  Janet7 days ago in Prince of Wales Theatre

  Great experience - the staff at the Premier Inn were lovely and really helpful.

• A

  Alicia7 days ago in Prince of Wales Theatre

  The receptionist was very attentive. Perfect location, being very close to the British Museum.

• O

  Olivia7 days ago in Prince of Wales Theatre

  The shop looked after our bags and they were still in the same condition when we got them.

• M

  Miguel7 days ago in Prince of Wales Theatre

  The place was amazing. The owner treated us really well and was very friendly. I would definitely come back.

• L

  Léa7 days ago in Prince of Wales Theatre

  very quick drop off point, no one was there when we came back for pickup before the musical we were going to see so we left and came back again a couple of hours later and it was all good and we got our bags back in a couple of minutes

• A

  Adi12 days ago in Prince of Wales Theatre

  Excellent point! Very helpful staff, friendly and welcoming. In addition to being secure (it's in a hotel), reliable and flexible (long opening hours), the extra bonus is how lovely the staff are. They also helped us with directions and local tips.

• P

  Patrick14 days ago in Prince of Wales Theatre

  It must be one of the absolute best customer service experiences I have ever had; the two young ladies at the concierge desk were extremely friendly, polite, helpful and welcoming, very, very patient with me even though I had no idea how to use the Google app to register and pay for what I was stashing, etc.! When I asked if I could use the gents, I was even taken to where the facility was; when I finished and was going to go, the young lady (probably at about 10:50 pm) was still smiling warmly, making me feel comfortable and very welcome, even though I had only been stashing something there for a few hours. The charge for such a professional service also couldn't be more reasonable, the whole experience was absolutely FIRST CLASS!! I have already told some of my friends about this; they were very impressed and said they definitely would use the Premier Inn there if they happen to be in central London! I only hope this fantastic service will continue and such a high level of professionalism will always be the Premier Way!!

• A

  Andrew18 days ago in Prince of Wales Theatre

  So quick and easy to get the luggage checked in and to retrieve en-route to train station (direct line to Kings Cross less than 10 minutes walk away). Staff were super friendly and efficient!

• S

  Sarah21 days ago in Prince of Wales Theatre

  This location was ideal, with a quick 3-minute walk to the local tube station. Staff were very friendly and professional.