July 2025 in London
Brilliant idea. I love everything about this, except that I can’t extend but rather had to make a new booking.
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Why customers trust us to store their bags
Real and recent reviews from happy travelers—give a thumbs up to those you find helpful!
July 2025 in London
Booking was so easy, I just entered the location I wished to store my luggage nearby, and many options were given.
July 2025 in London
Easy to navigate and use. The interface is intuitive and concerns with schedule, location, price, and other constraints are easily seen.
July 2025 in New York
This convenient location to store our luggage was easy to find. The Homewood Suites of NY had friendly, helpful, efficient staff.
July 2025 in London
Translated from Español
It was the first time I used the service, and from now on I will always use it. It is convenient to be able to leave the luggage. And it is not an expensive service.
July 2025 in Edinburgh
Translated from Español
Good attention from the staff, excellent location near Waverley station and the bus stop to the airport. The luggage is safe... Highly recommended
July 2025 in Cambridge
A great facility and very easy to book, drop off and collect. The location is brilliant, so close to the station. Would definitely recommend.
July 2025 in London
The site is really easy to use, has a good amount of choices and includes locations that I know and trust. Prices are decent and payment quick and easy.
July 2025 in Paris
Very easy and close to the station. The bags felt in a secure place right by reception where they can keep an eye on them.
July 2025 in London
Brilliant idea. I love everything about this, except that I can’t extend but rather had to make a new booking.
July 2025 in Paris
This was our first time using Stasher and it was a perfect experience, from booking to picking up our luggage. We will definitely use Stasher again - it’s a no brainer!
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Luggage storage near me in Tokyo
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Travel stories & tips from real explorers
Discover insider travel tips, hidden gems, and real stories from fellow travelers. Whether you're planning your next adventure or just love exploring, our blog has something for you. 🌍✨
Last updated: 01 jul, 2025
Stasher offers a convenient solution for travelers looking for luggage storage in Tokyo, ensuring your bags are safe while you explore the vibrant city. With numerous options around key locations, Stasher provides an affordable and reliable service that’s highly rated on Trustpilot.
When searching for luggage storage near you in Tokyo, consider why Stasher stands out:
Stasher provides numerous luggage storage facilities in convenient areas such as Shibuya, Shinjuku, and Akihabara. Whether you're planning to visit the iconic Meiji Shrine or the historic Tokyo Tower, you can enjoy your day luggage-free. Securely drop off your bags and embrace the culture and energy of Tokyo without any hassle.
Discovering Tokyo is a thrilling adventure, and Stasher provides a convenient solution for storing your luggage while you explore. With more affordable fees and better reviews on Trustpilot, Stasher ensures your belongings are secure as you dive into the vibrant city life.
Explore top attractions without the burden of your bags with Stasher nearby. From the dazzling colors of Shibuya Crossing to the historic Senso-ji Temple, Tokyo offers a rich variety of sights. Make your way to the bustling shopping district of Shinjuku, savor the tranquility of the Imperial Palace East Gardens, or ascend the iconic Tokyo Tower. Each destination offers a unique glimpse into Tokyo's diverse culture, and with the ease of luggage storage from Stasher, your hands will be free to capture every moment.
When visiting these landmarks, public luggage storage options can be scarce or costly. For example, official storage lockers at certain locations may often fill up quickly, and attraction-specific lockers can vary in availability and price. Choosing Stasher not only guarantees a spot for your luggage but also allows you to unlock more of Tokyo's treasures. Simply book online, drop off your bags, and head out on your Tokyo adventure.
Finding secure and affordable luggage storage can be a challenge when traveling through bustling Tokyo. Stasher makes it easy by offering convenient luggage storage options near major bus stations with a simple online booking process. Many travelers choose Stasher for their storage needs due to its competitive pricing and excellent reviews.
Official luggage storage facilities are available at most major bus stations in Tokyo. They generally provide coin-operated lockers that can be found near the entrance or in designated storage areas. Prices for these lockers typically range from 400 to 800 yen, depending on the size, and they are accessible during the station's operating hours. However, availability can be limited, especially during peak travel times.
With Stasher, you can enjoy added benefits, such as flexible booking and pricing, with daily rates often cheaper than traditional lockers. Stasher's storage options are rated higher on Trustpilot, known for their convenient locations and exceptional service. Here are some of the advantages of choosing Stasher:
Take advantage of Stasher's trusted network to ensure your belongings are safe while exploring all that Tokyo has to offer.
Finding a safe and convenient spot for long-term or large group luggage storage in Tokyo can be a challenge, but Stasher has got you covered with an array of nearby luggage storage options. Whether you're exploring the bustling streets of Shibuya or the traditional alleyways of Asakusa, Stasher offers flexible and affordable storage solutions to suit your needs.
Stasher outshines conventional storage options by offering a cheaper and better-reviewed service. With numerous 5-star reviews on Trustpilot, customers trust Stasher for its reliability and ease of use. Instead of spending your travel budget on expensive lockers or being tied down by inconvenient luggage constraints, Stasher ensures your belongings are securely stored at a fraction of the cost.
Located strategically across the city, Stasher's partner locations offer these key benefits:
Table of contents
Luggage Storage and Lockers in Tokyo, Stasher's 2025 Guide
Luggage Storage Near Me In Tokyo, with Stasher
Stasher offers a convenient solution for travelers looking for luggage storage in Tokyo, ensuring your bags are safe while you explore the vibrant city. With numerous options around key locations, Stasher provides an affordable and reliable service that’s highly rated on Trustpilot.When searching for luggage storage near you in Tokyo, consider why Stasher stands out:
- Affordability: Typically cheaper than traditional storage facilities.
- Highly Rated: Excellent reviews on platforms like Trustpilot highlight customer satisfaction.
- Convenient Locations: Easily find storage spots near popular attractions.
- Easy Booking: Book online instantly and secure your storage at a trusted establishment.
Stasher provides numerous luggage storage facilities in convenient areas such as Shibuya, Shinjuku, and Akihabara. Whether you're planning to visit the iconic Meiji Shrine or the historic Tokyo Tower, you can enjoy your day luggage-free. Securely drop off your bags and embrace the culture and energy of Tokyo without any hassle.
Top Things to Do in Tokyo
Discovering Tokyo is a thrilling adventure, and Stasher provides a convenient solution for storing your luggage while you explore. With more affordable fees and better reviews on Trustpilot, Stasher ensures your belongings are secure as you dive into the vibrant city life.Explore top attractions without the burden of your bags with Stasher nearby. From the dazzling colors of Shibuya Crossing to the historic Senso-ji Temple, Tokyo offers a rich variety of sights. Make your way to the bustling shopping district of Shinjuku, savor the tranquility of the Imperial Palace East Gardens, or ascend the iconic Tokyo Tower. Each destination offers a unique glimpse into Tokyo's diverse culture, and with the ease of luggage storage from Stasher, your hands will be free to capture every moment.
When visiting these landmarks, public luggage storage options can be scarce or costly. For example, official storage lockers at certain locations may often fill up quickly, and attraction-specific lockers can vary in availability and price. Choosing Stasher not only guarantees a spot for your luggage but also allows you to unlock more of Tokyo's treasures. Simply book online, drop off your bags, and head out on your Tokyo adventure.
Luggage Storage or Lockers at Train Stations in Tokyo
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Yurakucho Station Luggage Storage
In the bustling area of Tokyo near Yurakucho Station, travelers often seek convenient luggage storage solutions. Fortunately, official luggage storage options are available nearby. Here are the specifics:
- Location: Inside Yurakucho Station, on the ground floor near the Marunouchi South Exit.
- Price: Prices generally range from ¥600 to ¥800 per item, depending on size.
- Opening Hours: 7:00 AM to 11:00 PM daily.
- Provider: Services are provided by the railway company, offering secure and reliable options.
In addition to these choices, Stasher also provides luggage storage services in the area. Stasher's service offers a unique advantage by allowing you to book online, ensuring peace of mind and convenience during your travels around Tokyo. Whether you are shopping or sightseeing, storing your luggage with Stasher can enhance your day.
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Kanda Station in Tokyo offers official luggage storage solutions for travelers, providing convenience and peace of mind. Here are some available options:
- Coin Lockers at Kanda Station
Location: Within Kanda Station
Price: Small lockers start at 300 yen per day
Opening Hours: Available from the beginning to the end of train operations
Provider: East Japan Railway Company - Luggage Storage Counters
Location: Nearby major train stations in Tokyo
Price: Starting at 600 yen for small bags
Opening Hours: Open daily from 8 AM to 8 PM
Provider: Various counters operated by different providers
Additionally, Stasher also provides reliable luggage storage solutions in the Kanda area, ensuring your belongings are safe while you explore Tokyo.
- Coin Lockers at Kanda Station
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Shimbashi Station Luggage Storage
Finding a secure place to store your luggage near Shimbashi Station in Tokyo can enhance your travel experience. Fortunately, there are official luggage storage options available in this area.
Here are the specifics of these options:- Tokyo Station Lockers
Location: Located near the JR lines at Shimbashi Station.
Price: Approximately 300-600 JPY depending on the locker size.
Opening Hours: Available 24 hours a day.
Provider: JR East Lockers
- Shimbashi Station Luggage Room
Location: Situated within the main station concourse.
Price: Rates start at 500 JPY per day.
Opening Hours: 8:00 AM to 8:00 PM.
Provider: East Japan Railway Company
In addition to these official options, Stasher provides luggage storage services in the Shimbashi area, offering a convenient and flexible solution for travelers looking to enjoy the city without the hassle of carrying their bags.
- Tokyo Station Lockers
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Akihabara Station Luggage Storage
Located in the heart of Tokyo, Akihabara Station offers several official luggage storage options. Here are the details:
- Location: Inside Akihabara Station, East Exit
- Price: Small lockers: ¥300, Medium lockers: ¥400, Large lockers: ¥500
- Opening Hours: 24 hours a day
- Provider: JR East
In addition to these services, Stasher provides convenient and flexible luggage storage alternatives in the Akihabara area, perfect for travelers looking for reliable and efficient solutions.
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Asakusa Station Luggage Storage
Asakusa Station in Tokyo boasts convenient luggage storage options for travelers. Here are some official storage facilities available near Asakusa Station:
- Location: Inside Asakusa Station itself, near the entrance.
- Price: Approximately 600-900 JPY per day, depending on the size of the locker.
- Opening Hours: From the first train until the last train each day.
- Provider: Coin-operated luggage lockers managed by the station.
For those seeking additional choices, Stasher also provides convenient luggage storage solutions in the Asakusa area.
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Ryogoku Station Luggage Storage
Official luggage storage options are available near Ryogoku Station in Tokyo. Here are some details:
- Location: Inside the Ryogoku Station
- Price: Starts at ¥600 per day
- Opening Hours: Daily from 6:00 AM to 11:30 PM
- Provider: JR EAST Travel Service Center
In addition to these official storage solutions, Stasher also provides convenient luggage storage options around Ryogoku Station, ensuring you have more choices to fit your needs.
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Tokyo Station, a bustling hub in the heart of Japan's capital, offers several official luggage storage options. Here are the details:
- Luggage Storage Counters: Located within the station itself, these counters provide convenient storage. Prices range from ¥600 to ¥1,000 depending on the size of the luggage. The service is available from 8:00 AM to 8:00 PM.
- Coin Lockers: Available throughout Tokyo Station, coin lockers offer various sizes suitable for different luggage needs. Rates start at ¥400 and can go up to ¥800. These are accessible 24/7, providing great flexibility for travelers.
In addition to these options, Stasher also offers luggage storage services near Tokyo Station, making it easy for travelers to securely store their belongings while exploring the city.
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Shinjuku Station Luggage Storage
Shinjuku Station, one of the busiest hubs in Tokyo, offers official luggage storage options for travelers. Below is a breakdown of some of these facilities:
- Location: Shinjuku Station, South Exit
- Provider: JR East Luggage Storage
- Price: Ranges from 300 to 600 yen per item depending on size
- Opening Hours: 7:00 AM to 11:00 PM
- Location: Shinjuku Station, New South Gate
- Provider: Eco Lockers
- Price: Varying by size, starting at 400 yen
- Opening Hours: 24 hours
In addition to these official storage facilities, Stasher provides convenient and easy luggage storage services around Shinjuku, ensuring your belongings are secure while you explore Tokyo.
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Shinagawa Station Luggage Storage
Shinagawa Station in Tokyo is a significant transport hub with numerous facilities for travelers. Fortunately, there are official luggage storage options available, making it convenient for those exploring the city.
- Location: Shinagawa Station, around the East and Central exits.
- Price: Small lockers start at approximately 300 yen per day, medium lockers at 400 yen, and large lockers at 500 yen.
- Opening Hours: Typically accessible from 5:00 AM to 11:30 PM.
- Provider: Managed by JR East or local station services.
For those seeking an alternative, Stasher also offers secure and reliable luggage storage services around Shinagawa Station, ensuring you have peace of mind while exploring the vibrant city of Tokyo.
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Hamamatsucho Station Luggage Storage
Official luggage storage options are available around Japan, Tokyo, Hamamatsucho Station. These facilities provide a convenient way to store your belongings while you explore the area. Below is a detailed list of available options:
- Hamamatsucho Station Coin Lockers: Located within the station, these lockers offer a convenient spot for storing luggage. Prices start from around 400 to 800 yen, depending on the size of the locker. The lockers are accessible during station hours, typically from early morning until late at night.
- Tokyo Monorail Hamamatsucho Station: Another option within the station premises, these coin lockers range from 400 to 600 yen. They are available during the station's operational hours, which generally span from early morning to late evening.
- Daimon Station Coin Lockers: Close to Hamamatsucho Station, Daimon Station also features lockers. The rental fees typically begin at 400 yen. Access is aligned with the station hours.
In addition to these official options, Stasher offers reliable luggage storage services near Hamamatsucho Station, providing flexibility and peace of mind as you enjoy your Tokyo adventure.
Luggage Storage and Lockers at Airports in Tokyo
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Haneda Airport Luggage Storage
Haneda Airport in Tokyo offers official luggage storage services for travelers. Here are the specific details:
- Location: The luggage storage is available at multiple locations: Terminal 1, 2, and 3 on both arrivals and departures levels.
- Price: Prices generally start around ¥300 to ¥600 per item per day, depending on size and item type.
- Opening Hours: The service is typically available 24 hours, but it's best to check specific terminal hours.
- Provider: "Big Luggage Room" and "JAL ABC" are the primary service providers, offering both left-luggage services and luggage delivery options.
Alongside these official options, Stasher provides additional luggage storage services in Tokyo for those looking for convenience and flexibility.
Luggage Storage and Lockers at Bus Stations in Tokyo
Finding secure and affordable luggage storage can be a challenge when traveling through bustling Tokyo. Stasher makes it easy by offering convenient luggage storage options near major bus stations with a simple online booking process. Many travelers choose Stasher for their storage needs due to its competitive pricing and excellent reviews.Official luggage storage facilities are available at most major bus stations in Tokyo. They generally provide coin-operated lockers that can be found near the entrance or in designated storage areas. Prices for these lockers typically range from 400 to 800 yen, depending on the size, and they are accessible during the station's operating hours. However, availability can be limited, especially during peak travel times.
With Stasher, you can enjoy added benefits, such as flexible booking and pricing, with daily rates often cheaper than traditional lockers. Stasher's storage options are rated higher on Trustpilot, known for their convenient locations and exceptional service. Here are some of the advantages of choosing Stasher:
- Excellent reviews on Trustpilot
- Cheaper daily rates compared to traditional lockers
- Secure and trusted locations
Take advantage of Stasher's trusted network to ensure your belongings are safe while exploring all that Tokyo has to offer.
Luggage Storage and Lockers at Major Attractions in Tokyo
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Tsukiji Fish Market Luggage Storage
The Tsukiji Fish Market in Tokyo, a bustling hub of commerce and culture, does not offer official luggage storage facilities on-site. Visitors looking to explore without the burden of their bags will find that Stasher provides an ideal solution in the surrounding area. With a network of trusted local shops and businesses that offer secure and convenient luggage storage, Stasher ensures that your belongings are safe while you enjoy the market. Booking is simple and affordable, allowing you to experience the culinary and cultural delights of Tsukiji Fish Market unencumbered. Additionally, as space at the market can be limited and crowded, it's advisable to keep your bags light while visiting to fully enjoy the experience. Stasher's services offer flexibility in drop-off and pick-up times, making it a convenient option for both tourists and locals.
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Ueno Park in Tokyo does not have official luggage storage facilities within the park itself, which can be an inconvenience for visitors wanting to explore the many museums and attractions without the burden of bags. However, travelers can find relief with Stasher's convenient luggage storage solutions nearby, offering affordable, secure, and easily accessible locations to drop off bags for the day. Many Stasher locations around Ueno Park are reasonably priced and are open during extended hours to accommodate various schedules, ensuring your belongings are safely stored while you enjoy landmarks like the Tokyo National Museum or Ueno Zoo. As these venues often restrict large bags to maintain security and enhance visitor experience, using Stasher eliminates the hassle of carrying heavy loads, so you can explore freely and with peace of mind.
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Tokyo Disney Resort Luggage Storage
Tokyo Disney Resort, located within the vibrant city of Tokyo, offers official luggage storage facilities to enhance visitor convenience. These facilities are available at both Tokyo Disneyland and Tokyo DisneySea, where you can find coin-operated lockers of various sizes. Prices for these lockers vary based on size, typically ranging from 400 to 1,000 yen, and are accessible during park opening hours, which generally run from 9:00 AM to 9:00 PM, though these can vary by season or day. It's important to note that certain large bags and personal items may not be permitted inside the parks due to security reasons. To accommodate all visitors and offer flexibility, Stasher provides an alternative luggage storage solution near Tokyo Disney Resort. This service ensures you can explore the parks and surrounding areas without worrying about your belongings.
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Tokyo Dome, a popular venue in Tokyo, Japan, does not offer official on-site luggage storage facilities. This bustling area, known for its concerts and sporting events, requires visitors to be mindful of their belongings, as large bags are generally not allowed inside the venue. Stasher provides a convenient solution for travelers looking to securely store their luggage nearby. With numerous locations around Tokyo, including areas close to Tokyo Dome, Stasher makes it easy to find affordable and secure storage. Whether you're attending an event at the Dome or exploring the city, Stasher's network of local hosts ensures your bags are safe, allowing you to enjoy your experience without the hassle of carrying your luggage.
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Tokyo Skytree offers official luggage storage options inside the complex, making it convenient for visitors to explore without the burden of bags. Located on the first floor, the storage facility charges approximately 300 to 800 yen depending on the size of the locker. Opening hours typically align with those of Tokyo Skytree, from 9:00 AM to 9:00 PM. However, it's worth noting that lockers are first-come, first-served, which means availability can be limited during peak times. As for bag policy within Tokyo Skytree, larger items like suitcases are not permitted, making the lockers a practical solution for visitors. For those seeking additional alternatives, Stasher offers a reliable luggage storage service in nearby areas, providing flexible options and peace of mind while you enjoy your visit to Tokyo Skytree.
Long-Term and Large Group Luggage Storage in Tokyo
Finding a safe and convenient spot for long-term or large group luggage storage in Tokyo can be a challenge, but Stasher has got you covered with an array of nearby luggage storage options. Whether you're exploring the bustling streets of Shibuya or the traditional alleyways of Asakusa, Stasher offers flexible and affordable storage solutions to suit your needs.Stasher outshines conventional storage options by offering a cheaper and better-reviewed service. With numerous 5-star reviews on Trustpilot, customers trust Stasher for its reliability and ease of use. Instead of spending your travel budget on expensive lockers or being tied down by inconvenient luggage constraints, Stasher ensures your belongings are securely stored at a fraction of the cost.
Located strategically across the city, Stasher's partner locations offer these key benefits:
- Accessible hours to fit any itinerary.
- Cost-effective pricing ideal for long-term storage.
- Large capacity for group storage needs.
- Convenient locations near popular Tokyo attractions such as the Senso-ji Temple or the lively markets of Shibuya.
Stasher | Other Platforms | Station/Airport Facilities | |
|---|---|---|---|
| Price | $5.45 | Varies, usually slightly more | Varies, up to 2x more |
| Refund policy |  |  credit only or no refund | |
| Guarantee | $1,400 | Similar (terms vary) | |
| Trustpilot Score | 4.8 / 5 | Between 2.5 and 4.4 / 5 | 2.7/5 |
| Number of locations | 8404 | Varies | Only at stations/airports |
Frequently asked luggage storage questions
Is Stasher’s luggage storage in Tokyo safe?
Stasher’s team vets each partner (we call them Stashpoints) to be certain that your luggage will be safe. We only work with trusted partners, and we regularly screen their performance to make sure they meet our quality standards. As policy, your luggage should be stored in a securely locked room. We also guarantee each bag for up to $1,400 in the unlikely case that anything gets lost, damaged, or stolen.
How does Stasher work?
Stasher puts you in touch with a network of local hotels and businesses that offer affordable luggage storage in Tokyo. Book online, drop your bags off, and continue exploring the city!
Where can I store my luggage in Tokyo?
Stasher offers award-winning, safe, and convenient luggage storage near key Tokyo attractions and main transportation hubs. Simply search on our map and you will see all our options for where you can leave your belongings.
How much does it cost to store my luggage in Tokyo?
Luggage storage in Tokyo costs from $5.45.
Is there a size limit for luggage storage with Stasher?
No. Our flat fee per day includes oversized or overweight items. However, you may wish to contact your Stashpoint before booking to make sure the location has space to accommodate exceptionally large items like surfboards or upright basses.
What will happen in case I have a problem with my booking?
Our award-winning customer service is always on hand to help you out. Chat to us using the online chat tool, email us at [email protected], or give us a call! We pride ourselves in taking care of our customers. Our stellar track record has earned us customer service awards from Feefo and Visit England, while more than 1770922 reviews give us an average rating of 4.9! We are also the top-rated luggage storage platform on Trustpilot.
What if I need to change my drop-off and pick-up times?
We ask for approximate drop-off and pick-up times so that we can prepare for your arrival. However, you can always change your plans, as long as it is within the business' opening times. If you need to extend your booking for extra days, please visit stasher.com/support and get in touch.
How long can I store my luggage in Tokyo?
You can store your baggage at one of our Tokyo luggage storage locations for a few hours, days, or even months. We offer discounts for extended storage. It’s up to you.
Are there left luggage lockers in Tokyo?
There are many left luggage lockers in Tokyo. Stasher also has multiple locations throughout the area in which you can easily store your luggage. Each item you store is guaranteed for up to $1,400 and costs only $5.45 per day.
Do I need to book in advance?
It's always good to book in advance, but many people book the day before or on the same day. Most of our places have lots of space for bags so you can book last minute on our website or mobile app!
Is there a Stasher app?
Yes! Find us on the App Store and Google Play. Feel free to give us 5 stars!
Help! My Stashpoint is closed. What do I do now?
In that case, contact us at +44-20-3355-3544. We'll either liaise with the host for expedited opening, arrange nearby storage, or, if impossible, offer a refund for the inconvenience and potentially assist with necessary travel adjustments. For flights, prioritize not missing them as shipping bags is often cheaper than rebooking; always keep crucial travel documents with you. Note the Stashpoint's operating hours carefully; we may be limited in assistance for late arrivals, but will always strive to help.
Can I get a refund?
We know plans change so any booking can be cancelled up until the drop off window begins. To cancel your booking please log into your account, and under ‘My Bookings’ find the booking you’d like cancelled and refunded. We cannot refund bookings after the drop off time has elapsed unless in special circumstances, e.g. a delayed flight, or if you made a booking in error and have placed a new booking. In this case, please email [email protected] with documentation (e.g. screenshot of flight delay or new booking ID) and we will see what we can do.
Can I extend my booking / add more bags?
Certainly! We can’t do this for you as we do not store card details, so place another booking for the extra days/ bags and email us at [email protected] with your original and new booking IDs. We will then update the host of the extension / addition!
What payment methods do you accept?
Stasher accepts all major credit and debit cards, including Visa, MasterCard, and American Express, as well as payments through Apple Pay and Google Pay. All payments are secure and processed quickly.
How do I retrieve my luggage once I’ve stored it?
When you return to collect your luggage, simply present your Booking ID along with either the counterpart tag or a photo of your luggage. The host will then retrieve your bag from the secure storage area. We appreciate feedback, so if you had a good experience, please consider leaving us a review. It helps us monitor and support our hosts.
What happens if I don’t pick up my luggage on time?
No worries! We understand that plans change. The drop-off and pick-up times are just estimates. As long as your booking is within the duration you’ve paid for and the StashPoint is open, you won’t encounter any issues. If you arrive after the location has closed, please contact our support team. If you're unable to collect your luggage the next day, we can arrange shipping for you and provide the associated costs and options.
What is Stasher’s cancellation policy?
You can cancel your booking anytime before the scheduled drop-off time through your Stasher account under 'Bookings.' You’ll have two options: a 50% refund or 100% coupon for future bookings. If the drop-off time has already passed, refunds aren’t guaranteed, but you can still email [email protected], and our team will review your request.
Can I store valuable items (e.g., electronics, documents)?
Every bag booked through Stasher is covered by a guarantee of up to $1,400 against theft or damage while stored at our StashPoints. While we prioritize the safety of your luggage, we strongly advise against storing essential travel documents, keys, or valuable electronics such as phones. Please note that only bags booked directly through Stasher are covered by our guarantee. Paying cash directly to the StashPoint violates our terms and conditions, and we will not be able to cover such bookings. Additionally, our T&Cs prohibit the storage of certain items, including cash and securities.
Do I need to bring identification to store my luggage?
Yes, you’ll need to bring your proof of booking (a digital copy on your phone is fine), along with a valid photo ID to show the host, and, of course, your bags! Please follow the same process when returning to collect your luggage.
Can someone else pick up my luggage for me?
If someone else needs to pick up or drop off your luggage, please email [email protected] in advance so we can update the host. The new person will also need to present the booking confirmation number and a valid ID.
Can I pay in store?
No, all bookings must be made online through our website or app for security and guarantee purposes. The process is quick and mobile-friendly, taking just a minute to complete. Cash payments in-store are not accepted, and bookings made outside our platform are not covered by our guarantee.
What sort of items can I store with Stasher?
Our primary focus is on storing suitcases, but we can also accommodate bikes, sports equipment, and strollers. If you have a specific request, feel free to email us, and we’ll do our best to accommodate your needs!.
How to store luggage in Tokyo
1. Find
Securely find, book, and pay for luggage storage online.
2. Stash
Safely store your bags at approved hotels and shops.
3. Collect
Retrieve your bags later, following a day of hassle-free travel.
Download our app & store your bags today
Luggage storage everywhere with the Stasher App
