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FAQs
Where is the luggage storage at Dubai Mall?
Inside Dubai Mall, find the luggage concierge on the Lower Ground Floor by First Abu Dhabi Bank (FAB).
How much does luggage storage cost at Dubai Mall?
The mall concierge charges AED 25 for up to five small carry-ons or shopping bags; Stasher storage near Dubai Mall starts from $2.49 per bag per day.
Are there bag size limits for luggage storage at Dubai Mall?
Yes. The mall concierge accepts small carry-ons and shopping bags, while Stasher has no bag-size or weight limits.
Are there luggage lockers at Dubai Mall?
The Dubai Mall facility is a luggage concierge; Stasher bookings can be made online at a local shop, hotel or self-service smart locker near Dubai Mall.
How do I get from Dubai Mall Metro Station to luggage storage?
Enter Dubai Mall via the Level 2 link bridge near the Fashion Catwalk; the nearest Stasher point is about a 10-minute walk from Dubai Mall.
Can I cancel a luggage storage booking near Dubai Mall?
Yes. Before drop-off, cancellation offers either a 50% refund or a 100% coupon.
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Luggage storage near Dubai Mall
Stasher luggage storage near Dubai Mall starts from $2.49 per bag per day. The nearest Stasher point is about a 10-minute walk from Dubai Mall, so the storage is nearby rather than inside the shopping centre. A spot is booked online with a trusted local shop or hotel, or in a self-service smart locker. Your bag stays safely out of sight until collection, giving you somewhere to store bags near Dubai Mall without leaving them at the mall itself.
| Other Platforms | Station/Airport Facilities | ||
|---|---|---|---|
| Price | $2.49 | Varies, usually slightly more | Varies, up to 2x more |
| Refund policy | |||
| Guarantee | $14,000 | Similar (terms vary) | |
| Trustpilot Score | 4.8 / 5 | Between 2.5 and 4.4 / 5 | 2.7/5 |
| Number of locations | 9151 | Varies | Only at stations/airports |
Dubai Mall's own luggage concierge vs Stasher
Stasher accepts oversized or heavy bags because it has no bag-size or weight limits. Its storage near Dubai Mall is outside the mall, and each booking is covered by the Stasher Guarantee for up to $10,000 per booking.
The Dubai Mall’s own luggage concierge is on the Lower Ground Floor next to First Abu Dhabi Bank (FAB). It operates during the mall’s official hours and charges AED 25 for up to 5 small carry-ons or shopping bags. The service is limited to small carry-ons and small shopping bags, so larger or heavier luggage falls outside its stated allowance. The concierge suits small items kept within the mall, while Stasher provides an option for bags of any size or weight with the stated booking protection.
Getting from Dubai Mall Metro to your Stasher point
The Burj Khalifa/Dubai Mall Metro Station connects to Dubai Mall via a link bridge on Level 2, near the Fashion Catwalk. Use the bridge and Fashion Catwalk as landmarks for the walking connection from the station into Dubai Mall.
Changing plans after you book
Before drop-off, a cancelled booking can receive either a 50% refund or a 100% coupon.


