Nice convenient location in the downstairs entrance of the hotel.
Why customers trust us to store their bags near Dubai Mall
4.94from 1.5m+ worldwide ratings
- Stuart
- Elena
Convenient and secure location.
- Silvana Elsa
I had to store the suitcase for several days without any problems.
Translated - Malcolm
Well looked after my luggage, pleasant staff
- Ivan
All was good! Friendly and helpful staff. Reserved storage.
- Francine
Excellent! The hostel staff was super friendly, they took care of my bags and I was able to walk around peacefully. Thank you!
Translated - Kayleigh
Did the job, left 3 bags for the day, I saw them being tagged and locked away in the room. Upon return the employee did hand us the wrong suitcase but we alerted him and it was sorted straight away. I would only ask that the staff be trained a bit more on the importance of handing over the correct bag. Other than that, very polite and good price.
- David
Great location, welcoming and helpful staff.
- Sonia
We spent half an hour looking for the place. They should inform that you enter through Gran Vía, 48. You take the elevator, go to -2 and you will see it in the parking. The staff is very attentive.
Translated - Diane
Very near the station. Pleasant staff. No problem dropping off or picking up. Enjoyed a cup of coffee there too. It all felt safe and well organised.
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FAQs
Where can I store luggage inside Dubai Mall?
Dubai Mall runs a luggage concierge on the Ground Floor near the Fashion Parking P3 entrance, where visitors can leave bags and even check in for flights. The Concierge Lounge also provides lockers and porter services for visitor convenience.
How much does the Dubai Mall luggage concierge cost?
Storing one bag costs AED 50, while up to five small carry-ons or shopping bags as a bundle costs AED 25. Prices rise to AED 100 for two bags and AED 250 for five to ten bags.
Is there bag storage at Burj Khalifa/Dubai Mall Metro Station?
The metro station has no luggage lockers or storage facilities of its own, so you cannot leave a bag there. You will need to use the mall's luggage concierge or another option instead.
Can I store shopping bags at Dubai Mall for free?
The mall's Shop and Drop service seals and stores shopping bags at no cost, with desks at Fashion Avenue, Fashion Parking P3, near Dubai Ice Rink, and the Grand Atrium.
What time can I drop off bags at the Dubai Mall luggage concierge?
The luggage concierge operates during Dubai Mall's hours of operation, so it follows the mall's opening and closing times. It is not available outside those hours.
Is the Dubai Mall luggage concierge secure?
The concierge's storage service is monitored by 24-hour CCTV, so your bags are kept under continuous surveillance.
Why store your bags with Stasher
Millions of Bags Stored Safely
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Half the Price of Station Lockers
Flexible Cancellation
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Excellent Reviews
Luggage storage and bag rules at Dubai Mall
The mall's own luggage concierge, run in partnership with its concierge partner, stores bags and even handles airline check-in from the Ground Floor near the Fashion Parking P3 entrance.
Storage fees start at AED 50 for one bag, rising to AED 100 for two and AED 250 for five to ten bags, while a bundle of up to five small carry-ons or shopping bags costs AED 25. The service runs during mall hours and is monitored by 24-hour CCTV, so you can leave things securely while you shop.
If you're only juggling purchases, the free Shop and Drop desks at Fashion Avenue, Fashion Parking P3, near Dubai Ice Rink, and the Grand Atrium seal and store shopping bags instead. For something closer to the ice, Dubai Ice Rink has its own lockers for personal belongings while you skate, though guests are told to carry as little as possible onto the ice.
The Concierge Lounge also offers lockers and porter services for visitors. Elevators from the Metro Link Bridge and all major levels make moving luggage around easier if you're arriving with heavy bags. With Stasher, you can store bags from US$2.49 per bag a day.
Every booking comes with the Stasher Guarantee, which protects your bags up to US$13,000. Stasher storage near Dubai Mall can be booked through the website or app.
| Other Platforms | Station/Airport Facilities | ||
|---|---|---|---|
| Price | $2.49 | Varies, usually slightly more | Varies, up to 2x more |
| Refund policy | |||
| Guarantee | $13,000 | Similar (terms vary) | |
| Trustpilot Score | 4.8 / 5 | Between 2.5 and 4.4 / 5 | 2.7/5 |
| Number of locations | 9917 | Varies | Only at stations/airports |
Getting to Dubai Mall with luggage
The Burj Khalifa/Dubai Mall Metro Station links to Level 2 of the mall near the Fashion Catwalk through an air-conditioned Metro Link Bridge, so you can reach the shops without stepping outside. The station itself has no luggage lockers or storage of its own, which means you'll want to plan ahead rather than leave a bag there on the way in.
Nearby areas and their storage options
At the Top, the Burj Khalifa observation deck experience runs daily from 7:00 AM to 11:00 PM, and its entrance sits right by the mall, so combining a viewing slot with luggage storage at the concierge keeps the day straightforward.
Dubai Marina, a waterfront district of high-rise towers and the 7-kilometre Marina Walk, stays open around the clock with no gate or closing time along the promenade. The neighbourhood itself provides no official luggage storage or left-luggage facility, so if you're heading there after the mall, you'll need another plan. The closest metro stops are Sobha Realty and DMCC on the Red Line, which connect to the Dubai Tram running through the district.
