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FAQs
How much does luggage storage cost at Tokyo Station?
JR East storage costs 500 yen for items up to 100 cm, 1,000 yen up to 200 cm, and 2,000 yen over 200 cm per day; Sagawa charges 1,000 to 2,000 yen by size, while Stasher near Tokyo Station starts from $1.49 per bag per day.
What is the maximum number of days you can store luggage at Tokyo Station?
JR East Logistics allows luggage storage at Tokyo Station for up to 30 days, while the Yamato Transport counter at the Marunouchi North Exit offers same-day storage only.
Which Tokyo Station storage option accepts large or heavy suitcases?
Stasher is the clearest option for large or heavy suitcases because it has no bag size or weight limits; JR East prices items over 200 cm separately, and Sagawa lists a category for items 161 cm or longer.
What are the operating hours for left luggage at Tokyo Station?
Hours vary by facility: GRANSTA Cloak Service is open 8:30 to 21:00, Shinkansen South Transfer Gate storage 9:00 to 21:00, Marunouchi Central Gate storage 10:00 to 20:00, and the Yamato counter at Marunouchi North Exit 8:30 to 20:00, all daily.
Where are the closest luggage storage points to Tokyo Station?
Inside Tokyo Station, JR East locations include the Baggage Service Counter outside Yaesu South Gate, BAGGAGE STORAGE+ inside Gransta B1 at North Gate, the Shinkansen South Transfer Gate, and the Marunouchi Central ticket gate; the nearest Stasher point is about a 15-minute walk away and can be booked online at a local shop, hotel, or smart locker.
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Luggage storage options at Tokyo Station
Stasher luggage storage near Tokyo Station starts from $1.49 per bag per day. The nearest listed Stasher point is about a 15-minute walk away, so it is not inside the station. Allow for the walk and check the exact address before travelling.
| Other Platforms | Station/Airport Facilities | ||
|---|---|---|---|
| Price | $1.49 | Varies, usually slightly more | Varies, up to 2x more |
| Refund policy |  |  credit only or no refund | |
| Guarantee | $14,000 | Similar (terms vary) | |
| Trustpilot Score | 4.8 / 5 | Between 2.5 and 4.4 / 5 | 2.7/5 |
| Number of locations | 9317 | Varies | Only at stations/airports |
Official JR East left luggage inside the station
JR East Logistics provides official left luggage at four Tokyo Station locations, with storage for up to 30 days. The Tokyo Station Baggage Service Counter is outside Yaesu South Gate. Other points are BAGGAGE STORAGE+ inside Gransta, on B1 at North Gate, the Shinkansen South Transfer Gate, and the Marunouchi Central ticket gate. BAGGAGE STORAGE+ operates daily from 9:30 AM to 8:00 PM. Daily charges are 500 yen for items up to 100 cm, 1,000 yen for items up to 200 cm, and 2,000 yen for items over 200 cm. Smartphone pre-booking for these JR East Logistics facilities is available through the ecbo cloak service.
Storing oversized bags and booking your Stasher spot
Stasher has no bag size or weight limits, making it suitable for luggage that exceeds Tokyo Station’s official locker size limits. A spot near Tokyo Station is reserved online with a trusted local shop or hotel, or through a self-service smart locker. The bag is kept safely out of sight until collection, providing an alternative to station lockers for oversized luggage.
Onward bus connections from Tokyo Station
Tokyo Station’s two main onward bus terminals are separate locations in the Yaesu area. Bus Terminal Tokyo Yaesu A is at 1-6-1 Yaesu, Chuo-ku, Tokyo. Bus Terminal Tokyo Yaesu B is at 2-2-1 Yaesu, Chuo-ku, Tokyo, within the Tokyo Midtown Yaesu building. Match the terminal name and address with your bus departure details, as “Yaesu A” and “Yaesu B” refer to different facilities.
How to store luggage in Tokyo Station
1. Find
2. Stash
3. Collect
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