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I was also signed up to a different luggage storage app, but it didn't have a location that worked for me on the day we used Stasher.
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it was great being able to drop off our luggage after our NCL cruise so we could go see the Statue of Liberty and Ellis Island. We would definitely use Stasher again.
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I was also signed up to a different luggage storage app, but it didn't have a location that worked for me on the day we used Stasher.
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Last updated: 01 jul, 2025
Table of contents
Luggage Storage and Lockers in Ha Long, Stasher's 2025 Guide
About Ha Long
Ha Long, a stunning coastal city in northeastern Vietnam, is renowned for its breathtaking Ha Long Bay. This UNESCO World Heritage Site is home to emerald waters and thousands of towering limestone islands topped with rainforests. The name "Ha Long" translates to "Descending Dragon," which carries cultural significance and captivating legends about dragons spitting out jewels that formed the islands.
Historically, Ha Long Bay has been intertwined with Vietnam's struggles for independence and has witnessed growth from a small fishing community to a thriving tourist hub. Visitors flock to this spectacular destination to enjoy boat cruises, explore spectacular caves, kayak among the islands, and take in the serene beauty from numerous viewpoints.
Aside from its natural wonders, Ha Long also offers rich cultural experiences. Explore vibrant floating markets, taste fresh seafood, and engage with the local community to understand their way of life. With such a unique blend of history and natural beauty, Ha Long continues to be a favorite among travelers seeking both relaxation and adventure.
Is there luggage storage at Ha Long
When visiting Ha Long in Vietnam, it's important to be aware that official luggage storage facilities are limited. The city itself doesn’t have dedicated luggage storage facilities like major airports or stations might offer. However, tourists often explore a few alternatives to manage their luggage needs.One popular option is using Stasher, an efficient service offering convenient luggage storage solutions across Ha Long. Stasher connects travelers with local businesses that securely store your luggage for a small fee. This option offers flexibility and peace of mind so you can explore the beautiful landscapes of Ha Long Bay without any hassle.
If you're traveling by bus or train, check if your arrival or departure point offers any storage services. While it may not be common, some stations might have lockers or services for travelers. It's always best to inquire at the ticket counter for available luggage storage options when you arrive.
Luggage Storage at Ha Long Using Stasher
When visiting Ha Long, Vietnam, finding a secure place to store your luggage is crucial for a hassle-free experience. While Ha Long City does not typically offer official luggage storage facilities at major transport hubs or attractions, Stasher provides an excellent alternative with convenient locations across the city.Stasher offers:
- Secure and reliable storage options, ideal for travelers looking to explore Ha Long City without the burden of heavy bags.
- Locations strategically placed near popular areas and major transport links for easy accessibility.
- Affordable pricing with booking flexibility, giving you peace of mind and more freedom to enjoy your trip.
By utilizing Stasher's services, you can ensure your belongings are safe while you enjoy attractions like Ha Long Bay, markets, or local tours. With a user-friendly booking system, you'll find it simple to secure storage wherever and whenever you need it, helping you make the most of your time in Ha Long.
What to Do and See in Ha Long
Ha Long, a vibrant coastal city in Vietnam, is best known for its breathtaking natural wonders and majestic landscapes. As you plan your visit, be sure to explore the key attractions that make this destination truly unforgettable. Ha Long Bay is undoubtedly a must-see, with its stunning emerald waters dotted by thousands of limestone islands topped with rainforests. Consider taking a boat tour to fully appreciate the bay's beauty, where you can also enjoy activities like kayaking, swimming, and exploring hidden caves.Another highlight in Ha Long is the Sun World Halong Complex, offering a range of entertainment options suitable for families and thrill-seekers alike. Here, you can find an amusement park, a cable car ride providing panoramic views of the bay, and the Sun Wheel, one of the largest Ferris wheels in the world. If you're keen on experiencing the local culture, visit Quang Ninh Museum, where you can learn about the region's history and maritime heritage.
Ensuring your belongings are secure while you explore Ha Long is important. Though Ha Long does not have extensive official luggage storage facilities at attractions, Stasher provides convenient and secure luggage storage options throughout the city. You can easily store your bags and enjoy your day worry-free, making the most of your visit to this captivating part of Vietnam.
Major Transit Hubs Near Ha Long
Ha Long is a popular tourist destination in Vietnam, renowned for its stunning bay dotted with limestone islands. While Ha Long itself does not host major transit hubs, the area is conveniently accessible via nearby hubs in larger cities. One of the closest major transit hubs is Noi Bai International Airport in Hanoi. Located approximately 160 kilometers from Ha Long, it serves as a primary entry point for international and domestic travelers. From the airport, you can reach Ha Long via bus, private car, or shuttle services, providing a gateway to this beautiful region.
Another key transit hub near Ha Long is the Hai Phong Port in the city of Hai Phong, which lies around 70 kilometers away. Hai Phong is a significant maritime port, catering to both passenger and cargo services, and offers another route into the region. Hai Phong also boasts an airport—Cat Bi International Airport—which offers domestic flights and a few international routes. This proximity makes Hai Phong a convenient option for those looking to explore Ha Long.
Long-term or Large Group Luggage Storage Near Ha Long
In Vietnam's vibrant coastal city of Ha Long, Stasher offers exceptional long-term and large group luggage storage solutions. Whether you're a part of a tour group exploring the magnificent Ha Long Bay or an individual planning an extended stay for several weeks or months, Stasher ensures your belongings are safely stored.
We proudly offer a price beating guarantee, promising to undercut any genuine, comparable offer by 5 per cent. Additionally, extra long-term or large group discounts are available upon request to our customer support. Our commitment to flexible refunds allows you to confidently book ahead, secure your space, and later request a partial refund if needed. Use the bag-counter and date-picker features on our website to find the most suitable hosts for your storage requirements.
Stasher | Other Platforms | Station/Airport Facilities | |
|---|---|---|---|
| Price | $4.99 | Varies, usually slightly more | Varies, up to 2x more |
| Refund policy |  |  credit only or no refund | |
| Guarantee | $1,300 | Similar (terms vary) | |
| Trustpilot Score | 4.8 / 5 | Between 2.5 and 4.4 / 5 | 2.7/5 |
| Number of locations | 8759 | Varies | Only at stations/airports |
Frequently asked luggage storage questions
Is Stasher’s luggage storage in Ha Long safe?
Stasher’s team vets each partner (we call them Stashpoints) to be certain that your luggage will be safe. We only work with trusted partners, and we regularly screen their performance to make sure they meet our quality standards. As policy, your luggage should be stored in a securely locked room. We also guarantee each bag for up to $1,300 in the unlikely case that anything gets lost, damaged, or stolen.
How does Stasher work?
Stasher puts you in touch with a network of local hotels and businesses that offer affordable luggage storage in Ha Long. Book online, drop your bags off, and continue exploring the city!
Where can I store my luggage in Ha Long?
Stasher offers award-winning, safe, and convenient luggage storage near key Ha Long attractions and main transportation hubs. Simply search on our map and you will see all our options for where you can leave your belongings.
How much does it cost to store my luggage in Ha Long?
Luggage storage in Ha Long costs from $4.99.
Is there a size limit for luggage storage with Stasher?
No. Our flat fee per day includes oversized or overweight items. However, you may wish to contact your Stashpoint before booking to make sure the location has space to accommodate exceptionally large items like surfboards or upright basses.
What will happen in case I have a problem with my booking?
Our award-winning customer service is always on hand to help you out. Chat to us using the online chat tool, email us at [email protected], or give us a call! We pride ourselves in taking care of our customers. Our stellar track record has earned us customer service awards from Feefo and Visit England, while more than 2125856 reviews give us an average rating of 4.9! We are also the top-rated luggage storage platform on Trustpilot.
What if I need to change my drop-off and pick-up times?
We ask for approximate drop-off and pick-up times so that we can prepare for your arrival. However, you can always change your plans, as long as it is within the business' opening times. If you need to extend your booking for extra days, please visit stasher.com/support and get in touch.
How long can I store my luggage in Ha Long?
You can store your baggage at one of our Ha Long luggage storage locations for a few hours, days, or even months. We offer discounts for extended storage. It’s up to you.
Are there left luggage lockers in Ha Long?
There are many left luggage lockers in Ha Long. Stasher also has multiple locations throughout the area in which you can easily store your luggage. Each item you store is guaranteed for up to $1,300 and costs only $4.99 per day.
Do I need to book in advance?
It's always good to book in advance, but many people book the day before or on the same day. Most of our places have lots of space for bags so you can book last minute on our website or mobile app!
Is there a Stasher app?
Yes! Find us on the App Store and Google Play. Feel free to give us 5 stars!
Help! My Stashpoint is closed. What do I do now?
In that case, contact us at +44-20-3355-3544. We'll either liaise with the host for expedited opening, arrange nearby storage, or, if impossible, offer a refund for the inconvenience and potentially assist with necessary travel adjustments. For flights, prioritize not missing them as shipping bags is often cheaper than rebooking; always keep crucial travel documents with you. Note the Stashpoint's operating hours carefully; we may be limited in assistance for late arrivals, but will always strive to help.
Can I get a refund?
We know plans change so any booking can be cancelled up until the drop off window begins. To cancel your booking please log into your account, and under ‘My Bookings’ find the booking you’d like cancelled and refunded. We cannot refund bookings after the drop off time has elapsed unless in special circumstances, e.g. a delayed flight, or if you made a booking in error and have placed a new booking. In this case, please email [email protected] with documentation (e.g. screenshot of flight delay or new booking ID) and we will see what we can do.
Can I extend my booking / add more bags?
Certainly! We can’t do this for you as we do not store card details, so place another booking for the extra days/ bags and email us at [email protected] with your original and new booking IDs. We will then update the host of the extension / addition!
What payment methods do you accept?
Stasher accepts all major credit and debit cards, including Visa, MasterCard, and American Express, as well as payments through Apple Pay and Google Pay. All payments are secure and processed quickly.
How do I retrieve my luggage once I’ve stored it?
When you return to collect your luggage, simply present your Booking ID along with either the counterpart tag or a photo of your luggage. The host will then retrieve your bag from the secure storage area. We appreciate feedback, so if you had a good experience, please consider leaving us a review. It helps us monitor and support our hosts.
What happens if I don’t pick up my luggage on time?
No worries! We understand that plans change. The drop-off and pick-up times are just estimates. As long as your booking is within the duration you’ve paid for and the StashPoint is open, you won’t encounter any issues. If you arrive after the location has closed, please contact our support team. If you're unable to collect your luggage the next day, we can arrange shipping for you and provide the associated costs and options.
What is Stasher’s cancellation policy?
You can cancel your booking anytime before the scheduled drop-off time through your Stasher account under 'Bookings.' You’ll have two options: a 50% refund or 100% coupon for future bookings. If the drop-off time has already passed, refunds aren’t guaranteed, but you can still email [email protected], and our team will review your request.
Can I store valuable items (e.g., electronics, documents)?
Every bag booked through Stasher is covered by a guarantee of up to $1,300 against theft or damage while stored at our StashPoints. While we prioritize the safety of your luggage, we strongly advise against storing essential travel documents, keys, or valuable electronics such as phones. Please note that only bags booked directly through Stasher are covered by our guarantee. Paying cash directly to the StashPoint violates our terms and conditions, and we will not be able to cover such bookings. Additionally, our T&Cs prohibit the storage of certain items, including cash and securities.
Do I need to bring identification to store my luggage?
Yes, you’ll need to bring your proof of booking (a digital copy on your phone is fine), along with a valid photo ID to show the host, and, of course, your bags! Please follow the same process when returning to collect your luggage.
Can someone else pick up my luggage for me?
If someone else needs to pick up or drop off your luggage, please email [email protected] in advance so we can update the host. The new person will also need to present the booking confirmation number and a valid ID.
Can I pay in store?
No, all bookings must be made online through our website or app for security and guarantee purposes. The process is quick and mobile-friendly, taking just a minute to complete. Cash payments in-store are not accepted, and bookings made outside our platform are not covered by our guarantee.
What sort of items can I store with Stasher?
Our primary focus is on storing suitcases, but we can also accommodate bikes, sports equipment, and strollers. If you have a specific request, feel free to email us, and we’ll do our best to accommodate your needs!.
How to store luggage in Ha Long
1. Find
Securely find, book, and pay for luggage storage online.
2. Stash
Safely store your bags at approved hotels and shops.
3. Collect
Retrieve your bags later, following a day of hassle-free travel.
Download our app & store your bags today
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