charlene
So easy to find and you knew your bags were going to be save as only staff got to get your bag 👍 will be using them again 🤗
4.94from 1.5m+ worldwide ratings
So easy to find and you knew your bags were going to be save as only staff got to get your bag 👍 will be using them again 🤗
Helpful staff; clean location in separate locked room
The desk clerk, Jefferson, was friendly and helpful. Although we weren’t hotel guests, didn’t feel any judgement against us for storing our luggage, using the restroom, and having our lunch in the foyer before going out to explore the city.
felt safe leaving my luggage there and good communication
No complaints at all - bags dropped quickly and equally quick to collect. Much better than the old Premier Inn setup where dropped bags just seemed to be left in a heap to help yourself. They're now secured in a locked luggage area. Would definitely use again.
It worked good but they charged you double from what they stated on the app
Very kind, they took very good care of my luggage
Everything went according to the plan.
Very easy and straightforward. Felt safe.
Convenient location, great people who gave you confidence that your luggage was in safe hands.
| Other Platforms | Station/Airport Facilities | ||
|---|---|---|---|
| Price | €4.97 | Varies, usually slightly more | Varies, up to 2x more |
| Refund policy | |||
| Guarantee | €12,000 | Similar (terms vary) | |
| Trustpilot Score | 4.8 / 5 | Between 2.5 and 4.4 / 5 | 2.7/5 |
| Number of locations | 9526 | Varies | Only at stations/airports |