Phoenix Theatre Bag Policy 2024: Everything You Need To Know

As a revered icon of the London theatre scene, the Phoenix Theatre values the safety and security of its patrons and staff above all else. To that end, the theatre enforces a strict bag policy, designed to ensure a safe, secure, and enjoyable environment for all who visit. This article aims to provide a comprehensive understanding of the Phoenix Theatre’s bag policy, detailing what to expect and how to prepare for your visit to this renowned establishment.

Bag Checks

Upon arrival at the Phoenix Theatre, be aware that you may be subject to bag checks as part of the theatre’s ongoing commitment to safety and security. These checks serve to maintain a safe environment, and while they might require a bit of extra time, they are an essential part of keeping the theatre a secure place for everyone. It’s recommended that you arrive a bit earlier than your scheduled performance to accommodate this possibility and to avoid any last-minute rushing.

What Not to Bring

The Phoenix Theatre requests that patrons refrain from bringing suitcases, rucksacks, and large bags into the theatre. This is not only to streamline the bag-check process but also to ensure that the theatre spaces are free of obstructions, keeping the aisles clear and ensuring a comfortable viewing experience for all attendees.

Cloakroom Facilities

While the Phoenix Theatre discourages the bringing of large items into the theatre, they do understand that sometimes these items are unavoidable. To accommodate these instances, the Phoenix Theatre provides a cloakroom service. However, it’s essential to note that the cloakroom does not currently accept coats – its primary function is to store items like suitcases, heavy bags, rucksacks, and pushchairs.

The cloakroom facility opens an hour before the show, allowing plenty of time for patrons to drop off their belongings before the performance begins. But remember, the theatre is not responsible for any loss or damage of personal belongings, so only bring items that are essential to your visit.

Alternative Storage Options

For patrons who have items that cannot be brought into the theatre or stored in the cloakroom, there is an alternative. A left luggage facility is available at Charing Cross station, providing another option for secure storage of personal items during your visit to the Phoenix Theatre.


Visiting the Phoenix Theatre is an experience to be savored, from the moment you step through the doors to the final curtain call. By adhering to the theatre’s bag policy, you’re helping to ensure a safe and enjoyable environment for all. Remember to plan ahead, arrive early, and bring only what you need. Your cooperation is appreciated, and the Phoenix Theatre looks forward to welcoming you to a memorable night of world-class theatre.