Sarah
Easy to find. Pleasant friendly staff that made the process so easy.
4,94van 1.4m+ wereldwijde beoordelingen
Easy to find. Pleasant friendly staff that made the process so easy.
Stored the bags for couple of hours, was requested to make photos of bags to show later to the handler. All went well.
I didn’t know this was a service that was offered so was quite hesitant, however couldn’t fault this at all. No issues upon collection too. No hassle, and probably spent under 5 minutes total both dropping off and collecting our bags.
Great experience - the staff at the premier inn were lovely and really helpful.
The shop looked after our bags and still in the same condition when we got it
It must be one of the absolutely best customer service experiences I have ever experienced; the two young ladies at the concierge desk were extremely friendly, polite, helpful and welcoming, very very patient with me even though I had no idea how to use the Google App to register and pay for what I was stashing etc! When I asked if I could use the Gents, I was even taken to where the facility was, when I finished and was going to go, the young lady (probably at about 10:50 pm) was still smiling warmly; making me feel comfortable; making me feel I was a very welcomed customer, even though I had only been stashing something there for a few hours. The charge for such a professional service also couldn't be more reasonable, the whole experience was absolutely FIRST CLASS!! I have already told some of my friends about this, they were very impressed; and they said they definitely would use the Premier Inn there if they happen to be in central London! I only hope this fantastic service will go on and such high level of professionalism will always be the Premier Way!!
So quick and easy to get the luggage checked in and to retrieve en-route to train station (direct line to Kings Cross less than 10 minutes walk away). Staff were super friendly and efficient!
Chose a Premier Inn which was perfect for us knowing luggage was locked away and we could relax and enjoy our day. Staff friendly and helpful. Ideal
Beware! The Stashpoint itself (a newsagents shop) is perfectly OK - bags are tagged and stored out of sight at the back of the shop - but it is not located at the address given, which is an inaccessible lane at the side of King's College, closed off by locked metal gates at its southern end on Temple Place. The shop's correct address is actually 145 The Strand WC2R 1JA. It is next to Greggs, close to The Strand's junction with Lancaster Place. I wasted 15 minutes trying to find this place thanks to the incorrect information given!
Shopkeeper knew exactly what to do when I arrived at the store. They explained how the security system worked, promptly took our bags, and equally, collection just as straightforward and professional.